Returns & Exchanges
At TA Appliances, we strive to ensure your home projects are successful, which is why we offer a 30-day return window for unused appliances in their original packaging. Please note that installed units or special-order items may be subject to a restocking fee or restricted return eligibility.
Return Process
- 1.Initiate Your Request
Contact our customer service team via email or phone with your order number and reason for return to receive a Return Authorization (RA) number.
- 2.Prepare the Merchandize
Ensure the appliance is clean, unused, and securely packed in its original manufacturer's box including all manuals, accessories, and protective inserts.
- 3.Schedule Pickup or Drop-off
Arrange for a professional courier pickup for large appliances or bring smaller items directly to one of our showroom locations with your RA paperwork.
- 4.Inspection and Refund
Once our warehouse team inspects the unit for damage and completeness, we will process your refund to the original payment method within 7-10 business days.