Frequently Asked Questions
Everything you need to know about your TA Appliances experience.
What are your delivery options for large appliances?
We offer professional white-glove delivery which includes bringing the unit into your home, unboxing it, and placing it in the desired location. Standard curbside delivery is also available for most regions.
Do you offer installation services?
Yes, we provide professional installation services for most major appliances including dishwashers, ranges, and laundry pairs. You can add installation to your order during the checkout process.
What is your return policy for damaged items?
If your appliance arrives with cosmetic or functional damage, please report it within 48 hours of delivery. We will arrange for a repair, exchange, or return at no additional cost to you.
Are the appliances covered by a manufacturer warranty?
All products sold by TA Appliances are brand new and include a full manufacturer's warranty. We also offer extended protection plans for additional peace of mind beyond the first year.
Can I track my order status online?
Once your order is processed, you will receive a tracking number via email. You can use this number on our 'Track Order' page to see the real-time status of your shipment.
Do you offer removal of old appliances?
Yes, we offer haul-away services for your old appliances on a one-for-one basis. This service must be selected at the time of purchase and requires the old unit to be disconnected prior to our arrival.